Shipping policy

Shipping Policy

Thank you for shopping with Pretty & Petty!

Order Processing

All orders are processed within 2–5 business days after payment is confirmed.
During sales, festive seasons, or high-demand periods, processing times may be slightly longer.

Shipping

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details via email or SMS.
Delivery timelines vary depending on your location but are generally:
- Metro cities: 3–7 business days
- Other locations: 5–10 business days

Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

Order Tracking

You can track your order using the tracking link provided in your shipping confirmation email or SMS.

Delivery Delays

While we work with reliable courier partners, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order. Pretty & Petty is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.